Jupu - Buy, Sell, Win | UK Marketplace

Gambling Compliance

Last updated: March 2026

Important Notice

Raffle activities on Jupu are classified as prize competitions and free draws under the UK Gambling Act 2005. Participation is restricted to persons aged 18 and over.

Regulatory Framework

Jupu operates in compliance with the UK Gambling Act 2005. Our raffle activities are structured as prize competitions where entry requires the exercise of skill or knowledge, or as free draws as defined under the Act.

All raffle draws are conducted using Random.org for provably fair results
Draw results are publicly verifiable
Terms and conditions are clearly displayed for each raffle
Prize values are honestly represented

Age Verification

We take age verification seriously. All users must:

Confirm they are 18 years or older during registration
Complete identity verification (KYC) before purchasing raffle tickets
Provide valid government-issued identification

We reserve the right to suspend accounts that fail verification or are found to be underage.

Responsible Gambling

We are committed to promoting responsible gambling. We provide:

Spending Limits

Set daily, weekly, or monthly spending limits on raffle tickets.

Cool-Off Periods

Take a break from raffles for 24 hours, 7 days, or 30 days.

Self-Exclusion

Permanently or temporarily exclude yourself from all raffle activities.

Support Resources

Access to help organizations and our dedicated support team.

Help & Support Organizations

If you or someone you know needs help with gambling, please reach out to:

GamCare

National gambling helpline: 0808 8020 133

BeGambleAware

Free confidential advice and support

GamStop

Self-exclusion from all UK gambling sites

Complaints Procedure

If you have a complaint about our gambling services:

Contact our support team at [email protected]
We will acknowledge your complaint within 24 hours
We aim to resolve complaints within 8 business days
If unresolved, you may escalate to an approved Alternative Dispute Resolution entity

Contact

For gambling compliance inquiries:
[email protected]
Jupu Ltd, United Kingdom