Privacy Policy
Last updated: March 2026
1. Introduction
Jupu Ltd ("we", "us", or "our") operates the Jupu marketplace platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Date of birth (for age verification)
- Postal address and postcode
- Identity verification documents (for KYC)
- Payment information (processed via Stripe)
Usage Data
- Device information and identifiers
- IP address and browser type
- Pages visited and features used
- Transaction history
3. How We Use Your Information
- To provide and maintain our service
- To process transactions and manage your account
- To verify your identity (KYC compliance)
- To comply with UK Gambling Act 2005 requirements
- To send you marketing communications (with consent)
- To detect and prevent fraud
4. Data Sharing
We share your data with:
- Stripe - Payment processing
- Identity verification providers - KYC compliance
- Random.org - Fair raffle draws (no personal data shared)
- Law enforcement - When legally required
5. Your Rights (GDPR)
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (subject to legal obligations)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
6. Data Retention
We retain your personal data for 7 years after account closure to comply with UK financial regulations. Transaction data is retained as required by law.
7. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at:
[email protected]
Jupu Ltd, United Kingdom